View more on these topics

Trash Talk: ‘Deliverables’

 TrashTalk_Mortgage-Monkey

Mortgage Monkey reveals the gibberish littering the industry’s press communications

BUSINESS SPEAK OF THE WEEK: ‘Deliverables’

CULPRIT: Unnamed

Monkey thanks the Mortgage Strategy reader who suggested this odious buzzword this week.

Used by middle management up and down the land, ‘deliverables’ refers to something that needs to be handed in at the end of a project.

But it’s not the underlying meaning that Monkey’s inner pedant finds so offputting with this one.

What Monkey objects to with all business speak is the way that it tries to give the impression that the user is somehow more professional or more intelligent than people not using it.

‘Deliverables’ is a fine example of this ghastly practice.

Not only that, if someone says their role involves deliverables then Monkey is reminded of pizza delivery boys or bike couriers.

Monkey calls on all readers to cease use of this one with alacrity.

Submit your own examples by emailing: sam.barker@centaurmedia.com

Recommended

1

Unusual suspects

It may be a dream home to your client, but to a mortgage lender it looks like a potential liability. Non-traditional properties can quickly set lenders’ teeth on edge and securing a home loan can prove a test even for the most resourceful intermediary. A diverse range of properties can spark a negative report from […]

6

Major lenders rule out proc fees for retention deals

Half of the top ten largest lenders have no plans to bring in broker procuration fees for retention business. Of the top ten largest lenders by CML data, Santander, Nationwide, RBS, HSBC and Virgin Money all say they have no plans to bring in retention proc fees. Lloyds, Barclays, Cambridge Building Society and Clydesdale already […]

Yorkshire mulls proc fees for retention business

Yorkshire Building Society is reviewing whether to reintroduce procuration fees for retention business. The lender, which stopped paying the fees in 2009, will make a formal decision about restarting in the next three months. A Yorkshire Building Society spokeswoman says: “It is something we are reviewing at the minute, we are looking into the possibility. […]

Newsletter

News and expert analysis straight to your inbox

Sign up