Skipton Intermediaries is launching ‘day one’ valuations on all its mortgage applications.
The changes take place today and follow a trial of the service.
A Skipton statement says: “As Skipton Intermediaries is committed to listening to its broker partners, it recognises that the number one service metric in the market is speed.
“Skipton regularly reviews its services to ensure they are meeting the needs of their broker partners and set up a trial of day one mortgage valuations to improve its own application speed and efficiency.”
The lender will now instruct standard valuations for complete purchase and remortgage cases from brokers.
Skipton Intermediaries is also letting its brokers use its online e-mortgage service until 10pm.
Skipton intermediary relationships director Paul Darwin says: “We wanted to trial something that would make a difference to our broker partners and we believe the introduction of the day one mortgage valuations and extend online hours has enable us to do that and provide them with a service that best suits their needs.”
Gerry Dupree managing director Gerry Dupree says: “After taking part in Skipton’s day one valuation trial I was very impressed by the speed and efficiency that the service provided.
“It is essential for all of our clients that when purchasing a new build home we act quickly upon their application. The day one trial enabled us to do this, ensuring that our clients received their mortgage offer within one week of submitting their complete application.”