OneFamily boosts lifetime mortgage team

OneFamily has hired five new members of staff to join the underwriting and processing teams to support its lifetime mortgage business.

The new underwriters are Christine White and Lisa Green.

Green has 25 years’ experience in financial services and has spent the past five years in equity release underwriting at Partnership and Just Retirement.

Prior to this Green spent six years as a mortgage underwriter for Optoma Broker Solutions.

White also spent the past five years at Just Retirement in equity release underwriting.

Prior to this she was a medical underwriter for Partnership and before this she worked as an underwriter for mainstream mortgages for 16 years at Nationwide.

Karen Welch, Lucy Donaldson and Louise Fuller all join the processing team with previous experience of working with both advisers and customers in support roles.

OneFamily says its support team is there to help advisers with technical queries, complex cases, troubleshooting and product information.

Managing director of lifetime mortgages Nici Audhlam-Gardiner says: “We are delighted to welcome so many new people to our lifetime mortgage support teams, the experience they bring will enhance the service we provide to advisers.

“As the lifetime mortgage market continues to evolve so does the way homeowners are using equity release, from low-income pensioners, to those who want a change in lifestyle, to planners trying to mitigate inheritance tax.

“By increasing the number of team members with expertise in both traditional mortgages as well as lifetime mortgages, we can support an even broader range of cases and ensure that advisers are getting the information they need.”

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