One to One: Mark Snape, corporate sales director, My Home Move


The close link between lending and conveyancing, achieving the best of both worlds, and the drive, commitment and strategic thinking of a footballer

You recently chose to leave behind the world of lending for conveyancing. What was behind your decision?

I wanted a change. I have my own concerns about the timing of the true re-emergence of the specialist mortgage market. I think this process will take longer than I had originally planned for. I have watched My Home Move develop over the years and I was attracted by its innovation and flair – coupled, importantly, with a true focus on people. My new role allows me to use my experience and influence to help My Home Move grow its client base, revenue streams and channels to market. The lending and conveyancing sectors are so closely linked that in many ways this move gives me the best of both – a new challenge within a world I know well.

What have you learned from your early days in the industry and what lessons do you think you will be able to transfer from your days as a lender?

There are a lot of similarities in terms of process and how the FCA’s conduct risk rules can be applied so that the end customer sits at the centre of all we do. I am hugely excited by the opportunities that lie before me and the chance to capitalise on them. I want to help move My Home Move forwards.

What plans does My Home Move have for the coming 12 months?

Further growth via continuing to provide truly outstanding customer service and outcomes. I personally want to bring My Home Move closer to the lenders because I feel we are the best-kept secret at the moment and we can provide some extremely robust and compliant conveyancing solutions for many of them. My Home Move has more than 10 years’ experience in developing technologies to deliver conveyancing solutions to tens of thousands of people a year. It is an expert at what it does and one of the big reasons why I am so impressed with it is because of its commitment to innovation. It refuses to settle. Instead it invests continually in its people, services and operations, which is a breath of fresh air within the legal and financial services sectors. This year, it has launched its enhanced eWay service, which gives clients control over their conveyancing in the same way that people bank and shop online.

What is the best advice you have ever received?

I was fortunate to move into senior management at a relatively early age and my mentor at the time told me to behave as though I was living in a goldfish bowl, and said lots of people would be watching my every move. I have lived with this advice and, despite the odd mistake here and there, I have kept to it and shared it with others.

Who is your all-time hero and why?

Winston Churchill. He was brave and always led by example. He was a fearless soldier – he was ordered by the King to stay out of the D-Day battle – and he was a brilliant wit and writer. He changed the course of British history and the way we live our lives today.

As a child, what was your dream job?

I wanted to be a professional footballer but I was too preoccupied with other interests during my teens to make it happen. But I guess in a roundabout way the skills I would have developed as a footballer – drive, commitment and strategic thinking – are those that I have honed anyway during my years in lending. If I could have chosen, I would have been a number 10, a playmaker like Pele, there to make things happen and change the course of the game – a role I have been fortunate enough to play during my career.

Do you have any secret talents?

I wish I could play the piano or be a much better golfer but, sadly, the answer is no.

Company Profile

Headcount: 750+

Address: 1 Frances Way, Grove Park, Leicester, LE19 1SH

Tel: 0345 234 0230

History: My Home Move, through its wholly owned subsidiary, Premier Property Lawyers, is a provider of conveyancing services that was founded in 2000. Working with over 1,000 introducers, including mortgage brokers, intermediaries and estate agents, My Home Move has helped about 50,000 people to buy or sell their properties in 2015 and is on track to complete 100,000 cases a year by 2017.


Buy to Let Watch: SPV loan sector is set to expand

As lenders consider their response to the proposed cut to landlord tax relief, the SPV loan sector is likely to expand Ever since the Chancellor announced plans to cut landlord tax relief, the notion of moving buy-to-let investments to limited companies has been much talked about. The idea is that paying corporation tax on the […]

FCA logo new 2 620x430

FCA’s compliance guarantees in doubt after lack of action

Regulatory experts have questioned the effectiveness of compliance guarantees used by the FCA after a Freedom of Information request revealed not one has resulted in enforcement action in the past two years. An FoI submitted by Mortgage Strategy’s sister title, Money Marketing, has found that no investigations have been opened in the past two years […]


Secured Loan Watch: Are we heading for the big time?

Once the MCD comes in, the number of brokers advising on second charges should grow exponentially What an exciting sector second charge loans is. Having worked in the industry for almost 20 years, I have never been so positive about the opportunities this sector provides for everyone, from lenders to introducers and suppliers, and of […]


If B2L is to continue to prosper, we need to tailor our overall approach

It is unrealistic to believe that such a significant change as the reduction of buy-to-let tax relief will not have consequences Under the Government’s proposed changes, higher-rate taxpayers could, for the first time, be liable for tax on their buy-to-let income even if they have not made a profit. It will be possible to experience […]


News and expert analysis straight to your inbox

Sign up