Nottingham BS hikes broker service with new desk

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Nottingham Building Society has launched a mortgage desk to increase its service level to brokers.

The new desk will give advice to brokers on new and ongoing cases, in addition to technical support.

The desk will be staffed by Kevin Redfern and Lindsey Hughes.

Redfern was previously a Nottingham mortgage adviser and Hughes joins from the lender’s intermediary support team.

Both will work closely with the BDMs and underwriting team at the lender to ensure brokers are dealt with efficiently.

Nottingham Building Society head of intermediary sales Nikki Warren-Dean says: “These are key appointments for our team and the addition of a mortgage desk will offer even more support to brokers.

“The development of this new team is part of a major investment programme that will also see us replacing our mortgage broking platform in the new year to make it even easier for brokers to do business with us.”