Hinckley and Rugby Building Society’s new chief executive has taken up his role as of today, 5 November, and plans to build on the lender’s specialist offering.
Colin Fyfe, who joins from Darling Building Society where he was chief executive for four years, replaces Chris White who is retiring after 30 years at the society.
Fyfe becomes the ninth chief executive since Hinckley and Rugby was founded 153 years ago and plans to expand the lender’s specialist offering to include a more individualised approach to products.
Fyfe says: “With manual underwriting and a personal approach, we can work with brokers, look at each mortgage applicant’s unique set of circumstances and, at the daily meetings of our Mortgage Referrals Committee, quickly make informed lending decisions.
“More and more, the British public needs that level of analysis. People now have all sorts of different life situations. What once was the straightforward case is now increasingly rare.
“We’ll find a mortgage that works for the customer and the society. We’ve the opportunity to bring our way of working to more and more people across England and Wales.
“I applaud Chris White’s fundamental contribution to the Society being in such good health after a tumultuous period for financial services. He’s done a fantastic job of navigating the Society to this point.
“Now we are moving into the next stage of the evolution. It’s about taking the society forward, to provide the right services for our local and national customer base. The Hinckley & Rugby board is ambitious, forward looking and that’s what appealed to me.
“Our mutuality provides us with a deep connection to our members – our savers and our borrowers – and our branch network means we meet them daily face to face. We can listen to them, understand and, thanks to being a mutual, deliver what they want.
“We will offer different types of mortgages and services that will put more members of the community onto the housing ladder and enable them to save for a purpose. Leicestershire and Warwickshire is our home patch but we are a national business that can reinvest in our heartlands, in employment, in our suppliers and in our communities.”