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Comment: There’s no shame in getting help

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A mortgage ‘paraplanner’ arrangement could remove some of the administrative burden from advisers’ workloads

There is an entire industry built upon self-help, personal growth and bettering oneself. Pop into your local bookshop and you will find shelves of publications dedicated to this subject, while there is an army of gurus out there making a living from peddling what I believe to be, for the most part, common sense.

That is not to say we cannot learn a thing or two about how to maximise our time in the workplace or how to be a better manager.

But I often find that talking to my peers and colleagues is just as helpful, if not more. It beats shelling out £20 for a book that, in all likelihood, I will not read beyond chapter three.

That said, how many mortgage advisers currently find themselves under time pressure in terms of their working arrangements? There is a limit to what can be achieved with just a single pair of hands.

Better use of technology is one area where efficiencies can be achieved but my own colleague, John Coffield, has recently been vocal about the benefits that arise from additional man/womanpower – especially when it comes to those admin tasks that could be carried out, potentially to a better standard, by individuals not involved with providing advice.

John recently talked about the potential for a mortgage ‘paraplanner’ arrangement, which would allow the adviser to concentrate on the delivery of advice before handing over the various other tasks.

For those who have never employed someone to help, it may seem a big step. But doing the sums can illustrate the income benefits that may be generated, even if, initially at least, the support is on a part-time basis.

Helping yourself does not have to exclude all others. Indeed, perhaps you can help yourself the most by employing someone else.

Bob Hunt is chief executive of Paradigm Mortgage Services

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