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Mortgage Mole: June 2018

Octane World Cup

Excitement is building for the football event of the summer. The groups have been drawn and the squads are training ahead of their first games. If you haven’t guessed, it’s nearly time for the Octane Capital World Cup. Mole can’t wait to cheer on the 20 five-a-side teams when the contest takes place on 28 June at the Powerleague club next to Wembley Stadium. Sides will comprise brokers, solicitors and Octane staff, and some clashes will be fierce, such as between HNW rivals Knight Frank Finance and SPF Private Clients. Octane managing director Mark Posniak says he will do his best to disprove industry rumours that he “doesn’t have any defence in his locker” and just “hangs around the goal”. Oh, and for anyone interested in a game of much lesser consequence taking place that evening, Octane will be showing England vs Belgium and laying on drinks and a barbecue.

Killer customer service

Anyone in a customer-facing role has probably dealt with a few people whom they wanted to tell where to get off. No doubt brokers and lenders face their share of tricky clients but taking out a hit on them is a bit extreme. Not so for one lender, which shall remain nameless, having sent a borrower a letter that was signed off by a “customer service assassinate”. Mole hopes it was meant to say “assistant” and we are not entering a dystopian era of mortgage market service standards.

Nothing but MAMILs

Isn’t it nice to learn a new word and get to drop it into conversation straight away? No sooner had Mole found out what a MAMIL was (‘middle-aged man in lycra’, in case you wondered) than he stumbled on news that Countrywide had assembled a team of surveying cyclists for a gruelling challenge through the Yorkshire Dales on 3 June. The team of 20-odd staff members and friends will participate in Le Petit Depart starting in Skipton and following much of the Tour de France 2014 trail. The cyclists can choose from two routes depending on fitness level – a 38-miler or an 80-miler. The group are aiming to raise £1,000 for Alzheimer’s Research and you can show your support by donating at uk.virginmoneygiving.com/Team/CountrywideSurveyingCyclists1.

Swipe card left

Mole’s dating activity has been a bit quiet of late, so he was heartened to read a new piece of research that put his romantic credentials in a positive light. As one who is always careful with his cash, Mole was delighted to learn that more than a quarter of Brits take heed of a potential partner’s credit score. The survey by moneyguru.com found that 30 per cent of people would think twice about dating someone with a poor credit rating. Mole would like to ask the researchers one thing, however. How do these daters know what their would-be partners’ credit scores are? It is not usually a question that crops up on the first date. Mole hopes Tinder isn’t planning any data-sharing linkups with the likes of Experian any time soon – although it would be nice if getting a mortgage was as simple as swiping right.

Submit your own stories by emailing: mortgage.mole@centaurmedia.com

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