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Lloyds Banking Group outsources surveying duties to e.surv

Lloyds Banking Group is closing its surveying arm Colleys and is to commence outsourcing its business to e.surv, the surveying firm owned by LSL Property Services.

The bank has previously used a combination of in-house and outsourced services and claims that the best move for the future is to work in partnership with a single provider. Under the initial five-year contract, existing Lloyds surveyors and back-office employees will be transferred to e.surv.

The agreement was made in May, at which time LSL Property Services group chief executive offier Ian Crabb said: “This contract award demonstrates the market leading proposition that e.surv is able to offer its customers and reflects well on the technology investment which e.surv has made to enhance its proposition through the development of a market leading Surveying IT platform.”

“I would also like to take this opportunity to welcome our new colleagues into the LSL Group.”

A Lloyd Banking Group spokesperson says: “In May 2018 we agreed the transfer of our surveying and valuations services to e.surv, part of LSL Property Services plc. as part of our commitment to providing the best possible specialist service to our customers.”

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