Leeds Building Society has appointed Nick Young to the newly created role of director of business transformation.
Young was most recently head of commercial development – personal current accounts at Lloyds Banking Group where he was responsible for successfully delivering a number of high-profile change initiative.
In the new role Young will be focus on ‘simplifying processes to drive performance improvements for members and colleagues.’
Young says: “I’m looking forward to working for an organisation committed to investing in the long-term interests of the Society for the benefit of our growing membership.”
Leeds deputy chief executive Richard Fearon, says: “Nick’s appointment illustrates our customer focus and he will further enhance our service to members across all channels.
“Nick has a strong track record and background in financial services and I’m sure he will have an instant impact within our commercial division, benefitting members and colleagues alike.”