Staff in consultation at GE Money Home Lending

An undisclosed number of staff have been placed into consultation at GE Money Home Lending.

The lender has placed the IT and customer service divisions at its Watford office in consultation as it looks to simplify its operating structure.

A spokesman for the lender says: “We continuously review our business to ensure we operate effectively in what remains a challenging UK mortgage market.  

“Following the successful migration of our operations to one IT platform in August, we have reviewed our Watford operations and are proposing to simplify our IT structure, transfer customer services activity to our Truro call centre and adjust the size of other functions to support a more simplified organisation.

“We are currently in consultation with employees to discuss the details of the proposed changes and how they may be impacted.”

GE Money Home Lending will continue to operate from its Watford base but says it is unable to confirm how many employees will be affected by the changes.

The lender also says it is still committed to the intermediary mortgage market.

A spokesman adds: “GE Money Home Lending is the only UK specialist lender to continue lending through the economic cycle and has updated its product offering nine times during 2010  and 2011, with these offers being available to thousands of intermediaries.”