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Retention takes centre stage

Phil Watts, business consultant at Target Group, says that when it comes to the crunch it’s particularly important to know what is on your customers’ minds

Beware of Titanic efforts to avoid economic icebergs

It’s a curious fact but the top tier of the Labour hierarchy seems to have a close affinity for things nautical while Conservative leader David Cameron is more bicycle clips and urban windmills.

The end of price sensitivity

Frank Rohde and Dr Robert L Phillips of Nomis Solutions argue that today’s home buyers understand they will have to shop around for their mortgages, and that price sensitivity is a thing of the past

Don’t play chicken with the Bank of Japan

By Josh Ausden, Head of Client Investment Strategy, Neptune Short-term yen strength has hurt the Neptune Japan Opportunities Fund but recent events have only added weight to our conviction that the Bank of Japan will act to ease policy, boosting multinationals’ profits and weakening the yen. In recent weeks the performance of the Japanese stockmarket […]

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