Name: Neil Molyneux
company: Southern Pacific Personal Loans
Area: South coast and the South-West
NOMINATED BY: Barney Drake, operations director, Yes Loans
Reasons for nomination: As a former BDM for a finance house and now the operations director of a packager for second charge secured loans, I believe there are a number of characteristics that a BDM must possess to stand out from the crowd. I have dealt with Neil for about 18 months and he is the best in the industry. We are always kept up-to-date with developments from the lender, but it’s the extras that make Neil stand out.
He understands our business model so is aware of what he needs to tell us. He visits our offices without fail every month – there is no need to ask for a visit. And when he visits there is no time wasted. We know that the time he spends here is intended for the mutual benefit of our companies.
Neil knows all my staff by their first names and they respect his experience and knowledge of the industry. You know where you stand with Neil.
BDM says: Yes Loans is a successful secured loan packaging business and I am delighted to be nominated for this honour. The respect is mutual as Yes staff are experienced, well trained and conscientious. Good turnaround times and high service standards must be maintained to retain and grow market share, and where a lender and packager can work together to provide these essentials, better business can be done by both.
Have you got a BDM that has impressed you? Please send nominations to firstname.lastname@example.org