HARPAL SINGH, MANAGING DIRECTOR, CONVEYANCING ALLIANCE
One of the positives of our industry is the collaboration between businesses and providers to ensure clients get what they want in an efficient manner.
Unfortunately, because there are often many players involved brokers can be, to quote Radiohead, ’let down and hanging around’.
Conveyancing is an area that brokers often hand over to random solicitor firms. This can result in poor communication, lack of progress and embarrassment in front of clients.
But those days could be over if brokers adopt an integrated approach and use a conveyancing distributor that puts the solicitor on their side and allows them to take control of the process.
It still amazes me that some brokers are neither maximising their income from conveyancing nor using conveyancers they can influence.
Using a distributor provides peace of mind and ensures you never have to recommend a poor solicitor whose service will come back to bite you and your clients.
Long-term relationships can be the bedrock of business but they can also stand in the way of forging bonds that provide better offerings.
Too many brokers put up with poor conveyancing because that’s how it’s always been. But there are plenty of propositions that offer quick and potentially lucrative conveyancing solutions for brokers who could not only be getting better deals but also be kept updated on the progress of cases.