View more on these topics

Charlbury Group expands nationwide field force

Arrears management expert The Charlbury Group is expanding its nationwide team of field agents as market conditions help to bolster business.

The group operates a nationwide field force which conducts a variety of tasks for firms across the mortgage market. It says current market conditions are resulting in the need for greater information on properties and local market sale and rental conditions.

During the third quarter of 2008 TCG also worked closely with lenders and asset managers to provide a mystery shopping programme so that they could evaluate and improve their service.

Paul Duckworth, director at The Charlbury Group says: “The phrase ‘Knowledge is Power’ is certainly true for firms developing and honing ongoing strategies in the housing market. The field force has been instrumental in supporting current desktop information gathering with field visits. An evaluation of a property is stronger when it is reviewed in tandem with a genuine understanding of the local housing environment.

“By expanding the field force we are gearing up to satisfy increasing demand in 2009 which will ensure that our clients continue to receive the service that they expect and demand from us. Next year will be a crucial year for many lenders and we hope to play our part in improving the availability and flow of information.”

Recommended

Base rate drops to 2%

The Bank of England has slashed the base rate to 2% a level not since 1939.The last cut, an emergency 1.5%, was intended to stimulate spending and stave off recession.Adrian Coles, director-general of the Building Societies Association, says: “Homeowners will welcome the MPC’s decision to cut the Bank Rate by 100 basis points to 2%. […]

Rate cut is good but tough times are ahead

Buy-to-let broker Mortgages for Business is warning that while the drop in Bank of England base rate is good news there are still tough times ahead in 2009.

Newsletter

News and expert analysis straight to your inbox

Sign up