View more on these topics

Junk mail just pips banks and estate agents in UK hate poll

The results of the BBC&#39s &#39Brassed Off Britain&#39 series were announced last night, with junk mail top of the list ahead of banks, call centres, mobile phone companies, and estate agents.

Other industries in the poll included the railways, deliveries, car salesman, home improvement companies, holidays and car salesmen.

Peter Bolton King, chief executive of the National Association of Estate Agents appeared on the programme to defend the agents.

He says: “The NAEA were pleased not to be in the top three but the fact that we were in the list at all shows the poor image of estate agency in some people&#39s minds.

“There is no denying that there are rogue agents out there whose activities sadly tarnish the reputation of the many professional agents making up the majority of the industry. However all members of the NAEA must act in compliance with a strict code of practice and rules of conduct and we have a formal complaints system for anyone who does not.

“We would like to be able to take this further and have been long campaigning for the government to introduce increased regulation.

“Until such a system is in place, members of the public can protect themselves by exerting caution when choosing an agent and ensuring that they are using a member of a professional body.”

Recommended

Community support lands Dunfermline CE top award

A determined focus on supporting youth, health, education and communities has landed a top award for Dunfermline chief executive, Graeme Dalziel. Accepting the Scottish Business in the Community&#39s HRH The Prince of Wales&#39 Ambassador Award at a ceremony on yesterday, Dalziel pledged to do what he can to encourage other Scottish companies to turn words […]

CA exposé excluded brokers

No IFAs or independent mortgage brokers were included in the survey by the Consumers Association for Which? that accuses the financial services industry of being “rife with poor advice and questionable sales tactics”. The year-long undercover investigation, the results of which were published last week, limited its research to 39 banks, building societies and estate […]

Pink launches fixed buy-to-let product with MEX

Pink Home Loans has launched an exclusive fixed rate buy-to-let mortgage in association with Mortgage Express. The product offers an initial pay rate of 5.89% fixed until September 3 2007. The product offers flexible features including overpayments, underpayments and drawdown facilities. Buy-to-let investors can also save £150 off the application/ valuation fee on loans over […]

Bananas Inc joins up with SPML to launch discounted light adverse deal

Branded lender and packager Bananas Inc has joined forces with Southern Pacific Mortgage Limited to launch a discounted light adverse mortgage targeting those with moderate credit history problems. The semi-exclusive self-certification tracker product is at LIBOR plus 2.5% with a discount of 1.5% until September 2005, giving an initial interest rate of 5.65%. The product allows […]