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Frank Eve Consulting launches lender website study

Frank Eve Consulting has launched the 2004 Mortgage Lenders&#39 Intermediary Websites Benchmark study – the third annual study of how UK mortgage lenders use internet technology to automate their intermediary lending channel.

The consulting company says the study is the only survey in the UK that analyses how lenders and intermediaries use internet technology to speed-up the lending process. It says the study will also be the first to undertake detailed research into how intermediaries use technology and who they believe provide the best online facility in terms of both case submissions and service.

Frank Eve Consulting will also be reviewing lender responses to a written survey, interviewing lenders and evaluating the online processes that intermediaries complete.

This year&#39s study will also be expanded to include an intermediary research survey which will provide detailed information on how intermediaries are using web technology and who has the best practice websites.

Frank Eve, managing director of Frank Eve Consulting, says: “This year&#39s study will show the best practices that separate the leading lenders from the rest. Real-time acceptance in principal loan approvals, which are available at only a few lenders, have become a key differentiator.

“The intermediary urvey will be the first informed research into who is using the technology and how it&#39s valued by intermediaries. Lenders need to know what functionality provides the best return on investment and increase website usage amongst intermediaries.”

Firms interested in participating in the survey or purchasing a copy should contact Frank Eve Consulting at 0207 016 9700 or by e-mail at


Conveyancing arm is rebranded

Sherrards Solicitors, the Hertfordshire-based legal firm has rebranded its volume conveyancing and remortgaging division as &#39Homefast Property Lawyers&#39. Homefast is currently handling some 2000 transactions a month nationwide and provides services to three of the top five estate agency chains in the UK as well as five of the top 10 lenders. It also acts […]

Speculation mounts over Deutsche Bank and Barclays merger

Speculation is mounting that Deutsche Bank, the world&#39s third biggest bank, has set its sights on Barclays as a possible merger partner. The German bank, which has said it wants to link up with a foreign operator, it believed to have settled on three possible partners including Barclays, Netherlands-based ING and Switzerland&#39s Credit Suisse. German […]

Service record should be considered at next Awards

From Mark OslandYour awards supplement was well received but maybe next year you should take service into account. For example, Mortgage Express wins Buy-to-Let Lender of the Year yet, whilst I appreciate it has some good products, if there is a lender with worse service I would be surprised. It is virtually impossible to get […]

Genesis unveils latest franchise

Genesis Home Loans has unveiled F-T Mortgages as the latest of its network franchises due to be rolled out nationwide. Based near Bristol, F-T Mortgages will now operate as Genesis Bristol & Avon. Tom Haines, director of Genesis Bristol & Avon, says: “I have known and trusted the people at Genesis for many years. This is a […]


Neptune video: Abenomics: the impetus for Japan’s fast-track recovery?

The remarkable performance of the TOPIX over the past year has caused many sceptical equity investors to look again at the Japanese market. These returns have come despite very significant problems facing the Japanese economy. Chris Taylor, manager of the Neptune Japan Opportunities Fund, discusses these problems and whether Abenomics will be able to overcome them, enabling the market to continue to rise.

In the video, Taylor addresses the following:

• The size and speed of Japan’s unprecedented monetary policy
• Abenomics and the implications should it fail
• Corporate Japan and beneficiaries of government policy


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