With future trends in house prices remaining uncertain, recent months have seen a rise in the number of people purchasing their council houses. Goldsmith Williams has responded to this demand by introducing a right to buy product, allowing mortgage brokers to offer their clients specific benefits, which include, competitive fixed fee products , online case tracking for mortgage brokers and their clients, automatic updates when key milestones are reached. SMS text messaging to keep clients up to speed on progress, and specialist case management system to speed up the progress of cases, with fortnightly automatic follow ups with councils.
Head of the firm's new Right to Buy department, Patrick Draper, says: “Our newly established department will deal solely with right to buy cases, helping to ensure that brokers receive a fast and efficient service. By keeping in regular contact with brokers via online case tracking and SMS text messaging to clients, they are kept fully informed of the progress of their case.”
Eddie Goldsmith, partner at Goldsmith Williams, says: “Right to Buy is a stand alone process that lies somewhere between a purchase and remortgage, therefore you need specialist legal knowledge to deal with these cases. There are over 400 councils in the UK and a lot of them have very different processes when dealing with Right to Buy. With over 20 years of experience in the right to buy sector we have an in-depth understanding of the needs of everyone involved in the process.”