Portman has become the first lender to offer its customers fast-track fixed-quote conveyancing services through direct access to London & Europes complete panel for both purchases and remortgages.
London & European has designed a web-based quoting mechanism for Portman customers accessible at the point of purchase whether face-to-face with a Portman adviser in the branch, or over the phone.
If the customer is happy with the quote, they receive a response as to the solicitor assigned to their case, contact points, when the solicitor will be in touch and the target completion date. They will also know how much they will have to pay for the conveyancing.
David Enoch, associate director of Portman Direct, says: Our customers want to move into their new home or rearrange their mortgage as quickly as possible. By using L&Es Complete panel, we have been able to offer our customers one of the most efficient mortgage services in todays market. We believe this latest addition to our mortgage service will give us a significant advantage over our competitors.
Christopher Taylor, chief executive at London & European, says: The fast-track fixed-quote process that we have built for Portman to bolt on to our Complete service will deliver real benefits to their customers, speeding up the mortgage process and giving them the additional peace of mind of knowing exactly how much they will be paying for the conveyancing.