Mortgage Bureau UK has launched a Treating Customers Fairly remortgage scheme in partnership with LMS.
The service gives the packagers consumer customers telephone support and help in filling in forms, coupled with high-speed conveyancing and case tracking for 199.
The TCF remortgage scheme has been tailor-made specifically for Mortgage Bureau by LMS using its unique technologies, dedicated support resources and newly streamlined remortgage systems.
Richard Nutbrown, director of Mortgage Bureau, says: We are very committed to the concept of treating customers fairly. The system LMS has been able to create with us gives consumers a real helping hand with human support, easy to manage documentation and simple on-line tracking, as well as extremely fast processing all at a fraction of the price of traditional remortgaging.
Tim Sant, head of corporate accounts at LMS, adds: The TCF scheme we have set up with Mortgage Bureau shows just how flexible the new LMS packager remortgaging system is in providing exactly the right processes to suit individual firms.
The Mortgage Bureau scheme focuses on holding the hand of the consumer while offering exceptional value for money, and it has been created with the ability to extend these and other services as the firm develops its business in the future.