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60 seconds with.Parveen Kumari

What was it like going through the recent management buyout?

Our chief executive Christopher Taylor kept it largely under wraps and managed the process while we concentrated on the day-to-day running of the business. So for me it’s largely been a case of business as usual. The most important factor was ensuring that our clients did not experience any peaks or troughs in terms of our service while we were going through changes in the business. I think we succeeded in this.

How has life changed for you since the buyout?

The main change is that it feels liberating to be in control of our own destiny.

How did the market react?

We’ve had a lot of positive feedback from clients and they have been extremely supportive, both in the UK and in Ireland. Our Irish operation has faced its own challenges. That part of the operation is set up on a different business model and is more focussed on our Complete Conveyancing proposition.

How is L&E addressing the downturn?

While the market is challenging, we are lucky because we have always had numerous income streams. We are well positioned because we offer a variety of products and services. All our propositions are property-related but we have the benefit of diversity.

Can you see an end to the recession and will it happen here or in Ireland first?

We are seeing faint signs of confidence returning to the market, but unfortunately these are only glimmers at the moment. I expect the UK to come out of the recession first. Ireland is in the eurozone and there are different factors to be borne in mind because of this, such as interest rates.

If you had to choose a single distributor, who would it be?

I’m not falling for that one. We work with a number of distributors and they are all of equal importance to our business.

What has been your scariest moment in business?

I have to say that there hasn’t been a particularly scary moment. It’s always been more exciting than frightening and excitement is something I have always thrived on, luckily. And I’m upbeat about the future.


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