View more on these topics

TMP apologises for email glitch

The Mortgage Partnership has apologised for a fault with its email system last week which resulted in repeated emails being sent to brokers.

TMP emailed out a product launch during which a mail loop occurred resulting in the original email being repeatedly emailed to everyone on its distribution list.

TMP says it has rectified the software problem.

Dave Rogers, a broker at Intermortgage, wrote to TMP complaining that bombarding him with 34 identical unsolicited e-mails was unlikely to lure him and said this was a poor way of attracting new business.

Ian Ward, joint managing director at TMP, says: “Understandably, receiving vast numbers of the same email is frustrating and time consuming.

“May I apologise on behalf of our Tamworth operation for the frustration and inconvenience this may have caused to all of the other recipients of this email.

“I have also asked our Tamworth office to distribute an apology to the same distribution list.”


Pensioners’ use of equity to manage debt is worrying

The number of pensioners using equity release as a means of debt consolidation indicates a worrying trend of unsecured borrowing among the older generation. Latest figures from the Institute of Public Policy Research show that almost a million pensioners with more than 100,000 of housing wealth are on means-tested benefits and half of retired people […]

Should you have to pay to redeem your mortgage early?

Last week Alliance & Leicester decided to fix its exit fees at 295 so borrowers know at the outset of the loan how much they will have to pay if they redeem their mortgage early. Exit fees – and A&L for having one of the highest charges – have been criticised by the industry and […]

GHL Group launches Rooftop sub-prime products

Guaranteed and Genesis Home Loans has launched a range of sub-prime products funded by Rooftop Mortgages. The exclusives are all two year fixed products based on the current Rooftop core range, but with a reduction in the rates. There are seven products available in total, with six of these being residential, split between full status […]

Moody’s upgrades Leeds’ credit rating

Moody’s has upgraded Leeds’ credit rating. Financial institutions use the rating to assess the credit risk of banks and building societies and their ability to meet financial obligations.Leeds was one of only two societies to receive an improved rating.According to Moody’s, the upgrade reflects the good financial performance of Leeds in recent years, particularly its […]

Pension savings-2015

Overseas transfer charge

By Jim Grant, Senior Product Insight & Technical Support Analyst, Royal London Transfers to overseas pension schemes are not recognised transfers unless the transfer is to a Qualifying Recognised Overseas Pension Scheme (QROPS). A transfer to an overseas pension scheme that isn’t a QROPS is therefore an unauthorised payment and taxed accordingly. However, even if the […]


News and expert analysis straight to your inbox

Sign up