94% Say complaints firms should be regulated

A whopping 94% of Mortgage Strategy Online readers backed Mortgage Strategy’s Stop the Rot campaign last week to crack down on complaint management firms, agreeing that they should be regulated. As Chris Cummings, director-general of the Association of Mortgage Intermediaries argued last week, these firms are the “scourge of the intermediary sector”.

This week, Mortgage Strategy asks: “Has two shags shafted himself for the last time with his stint on the croquet lawn?”