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Wesleyan appoints director of change

Wesleyan, the financial services specialists for the medical, dental and teaching professions, has announced the appointment of Steve Deutsch as director of change with responsibility for its business transformation programme.

Previously, Deutsch was at Lloyds TSB Group as group project services director, where he played a key role in developing and repositioning the Lloyds TSB corporate change management function as well as combating financial fraud in conjunction with banks, building societies and other trade organisations.

Deutsch joined TSB as a programme director in 1996, having joined Lloyds Bank as a graduate trainee in 1986. He holds a B.Eng (Hons) in Chemical Engineering from Exeter University.

Craig Errington, chief executive at Wesleyan, says: “Steve has a wealth of experience in managing business transformation. This experience coupled with that of his executive colleagues will help us to successfully deliver our change programme.”


e.surve calms repossession fears

The Department for Constitutional Affairs reported last week that there had been a rise of 66% in repossession orders in England and Wales over the past three months. Whilst at first glance this looks concerning, e.surv says it must be remembered that we are starting from an extremely low point.Richard Sexton, business development director at […]

Brokers and lenders must work together for clients

I can tell you that Jonathan Burridge’s letter regarding service in last week’s issue (Mortgage Strategy October 24) received a generous round of applause from our underwriting teams.

em-group round table events a success

2005 has seen em-group host a number of round table events for their nationwide broker community in venues across the country.The many brokers who attended the events at locations including Newcastle upon Tyne and Bristol were given the chance to find out more information on the unrivalled services of the em- sub-brands including, em-homeloans, em-international, […]

FSA publishes performance against service standards

The Financial Services Authority has published its performance against service standards for the last six months.The FSA also announced two new standards and tightened the standards for five processes.The Performance Account report, provides detailed information about the FSA’s service standards, its performance against them, and the measurement of customer satisfaction.David Kenmir, managing director of regulatory […]

Budget summary – March 2016

This week’s Budget looked as if it would be a difficult one for the Chancellor, with disappointing economic numbers and the need to avoid ruffling feathers ahead of June’s in/out referendum. Nevertheless, Mr Osborne did spring a few surprises, including some tax reductions. So how does this budget affect you? If you are – or […]


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