RBS Intermediary Partners is revising its product range from today.
The new product range will be streamlined for its First Active, RBS, NatWest and The One account brands.
Chris Pearson, director of intermediary mortgages at Royal Bank of Scotland, says: “We are currently receiving extremely high business volumes which has ultimately led to significant pressure on the service levels we are able to offer our intermediary partners.
“Therefore, in order to protect those service levels we have reviewed our product range. We will be introducing new rates and will temporarily be offering a streamlined product range.”
He adds: “We are committed to providing brokers and their clients with great products and service and appreciate the challenges that they face.”
Intermediaries were able to produce key facts illustrations and submit applications online for the existing deals up to midnight last night.
The supporting documentation for online applications on these products must be received in the RBS Intermediary Partners’ Mortgage Centre in Birmingham by close of business on Monday April 14.
Details on the product changes are available at www.rbsip.com.