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LAST WEEK’S WINNER

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“After 20 miles most runners hit a wall but for Tony it was more substantial than usual.”

VALERIE GANNE

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John Charcol says debt left behind was bosses’

The £3.7m in liabilities that John Charcol left behind when it went into liquidation was owed to the company’s directors, according to the brokerage. Documents filed at Companies House last week reveal that it officially entered into liquidation on April 6, at which time it had outstanding liabilities of £3,726,834. The bulk of this debt […]

BOB YOUNG, MANAGING DIRECTOR, CAPITAL HOME LOANS

Keep in touch by return to coalface

Listening to the party leaders’ election debates and watching coverage of the campaign, it is striking how much interaction there is between politicians and the public – stage-managed or not. During the debates, the leaders have been falling over themselves to provide tales from ’out on the stump’ to position themselves as in touch with […]

Mutuals come out on top for service

Findings of independent research from GfK NOP and published by the Building Societies Association shows mutuals have outperformed banks across various aspects of customer service, including treating customers fairly, value for money and being trusted to give good advice.

How we’re challenging challenger banks

The bridging market has enjoyed an excellent couple of years and, as a result, has seen a succession of new lenders enter the market. That competition has forced all of us to look carefully at how we price bridging loans. Over the past few months we have spent a lot of time on adjusting the […]

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