Stroud & Swindon has bought a mortgage sales portal from software provider TietoEnator.
The sale will enable the society to provide its customers and intermediaries with online key facts illustrations in real time and acceptance in principle documentation.
Keith Henley senior manager, business and information systems at Stroud & Swindon, says: Our current response time for sending out KFIs is too slow, taking up to 24 hours.
This will be done in real-time once the TietoEnator mortgage sales portal is up and running.
A fast, efficient web-based system will ensure that intermediaries have even more reason to use Stroud & Swindon and, importantly for the society, a web-based offer enables us to attract many more customers from outside our traditional catchment area.
We shortlisted a number of vendors for this project and one of our major considerations was the need to interface the new system with our existing TietoEnator mortgage processing engine.
Although all the vendors could create this interface, we considered TietoEnator to offer us the fastest and lowest risk option.
Richard Gammon, managing director of TietoEnator Financial Solutions UK, says: Im delighted that the society has selected TietoEnator to supply every facet of its mortgage application processing system from the new front-end web portal to the back-office processing engine.
Lenders must continually enhance their systems to attract new customers and improve efficiencies and the mortgage sales portal now brings together the speed of the internet and the rich functionality of the societys existing TietoEnator infrastructure, providing intermediaries and customers with a fast, efficient mortgage processing service.