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The Mortgage Mole


EXTRA SINGING It likes to portray itself as the bank that gives you extra but this time, Halifax needn’t have bothered.

After years of using singing staff members in its advertisements, Halifax has now changed its advertising agency.

Mole was hoping that the £25m contract may have produced some revolutionary ideas to change the image of the bank. But details leaked onto the internet last week show more staff singing in choirs around the country.

After years of suffering Howard and smiling fake radio presenters singing cheesy songs, Mole is dismayed.

Hopes that this tradition would end have been dashed and Mole is now resigned to more years of inane jingles.

Since the bank is partly state-owned, surely the government could step in to end this torture.

SECURITY SCARE Ace features writer Samuel Dale was invited to United Trust Bank last week to lunch in its spectacular offices overlooking London.

But as the offices are above the New Zealand embassy, when the curtains were opened slightly, security staff from the embassy were dispatched to restrict any possible view into the embassy.

“I didn’t know whether to feel safer or more scared,” a confused Dale told Mole.

CHILLED Last week Mole revealed that John Charcol’s Ray Boulger had lost his dinner jacket at the Mortgage Strategy awards but he has since recovered it.

However, mystery surrounds another jacket left at the Grosvenor Hotel, whose owner has been untraceable. He must have had a pretty thick beer jacket on as he strolled into the freezing night.


Halifax to pay £500m price for confusing customers

Confusing wording regarding Hali-fax’s SVR in up to 300,000 mortgage contracts could cost it £500m in customer redress. Lloyds Banking Group revealed last week that it has agreed a deal with the Financial Services Auth-ority to compensate up to 300,000 customers who took out a mortgage between September 20 2004 and September 16 2007 and […]

Jon King

Gender pricing ban will effect premiums

The subject of gender pricing across the insurance world has been concerning actuaries and underwriters in recent years and a forthcoming decision by the European Court of Justice is likely to bring this into focus again. The use of a person’s gender to underwrite risk is likely to be outlawed. This will have ramifications across […]

Retirement - thumbnail

(Another) downhill stroll — retirement planning

A report published this morning by the CIPD (CIPD Employee Outlook March 2015) provides yet more interesting data to the changing landscape of retirement planning. It should be remembered that we are in a period of genuine flux here given that the default retirement age was scrapped three years ago, and new pension freedoms come online in April. Both of these alterations will have a huge impact on how employees plan for their retirement.


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