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Nationwide should formally apologise to intermediaries

After reading Nationwide’s comments claiming that brokers are encouraging clients on to fixed rates, I noticed another story on Mortgage Strategy Online where the lender has increased the price of its fixed rates.

With fixed rates like these, customers can only afford to stay on low trackers and SVRs.

Brokers do a great job for many people wanting mortgage advice – a far better job than lenders’ direct sales staff, who are targeted on sales and churning.

I hope that Nationwide makes a formal written apology addressed to the intermediary community.

This is the community that has sent it clients and business for many years and whose members’ earnings have dropped more than 70% but who continue to stick it out to make clients happy with good advice.

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Mortgage Business Expo plans Manchester return in May

The Mortgage Business Expo is returning to Manchester for the first time since 2008. Clarion Events has scheduled the one-day event at Old Trafford, Manchester United’s football ground, on May 19. Mike Fry, director at Cheshirebased Halton Insurance Services, says he will be pleased to see the exhibit return to the north of England. He […]


Guide: day-to-day tasks ​— can your system manage?

This guide from Johnson Fleming will take you through the required communication and also give ideas for additional actions that will ensure your auto-enrolment project is a success. As well as highlighting what is required from a system to ensure it is up to the tasks, an overview of the following is also provided: data validation; data categorisation; employee communication; opt-in process; opt-out process; produce contribution schedule; contribution reconciliation process; upload of member data to pension provider; upload contribution to pension provider; manage salary sacrifice process; enrolment process; re-enrolment process; and management of increased employee queries.


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