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Advisers say keep IT simple or we won’t use it

An overwhelming 90% of advisers say technology must be easy to use or they will stick with traditional paper methods, says Assureweb.

The broker portal also says that 88% of brokers believe that for technology to work efficiency, proper training is essential.

Stephen Wynne-Jones, director of sales and marketing at Assureweb, says: “The stigma attached to anything technological is ebbing away, particularly with the impact of portals.”

Jonathan Burridge, managing director at Quantum Mortgage Brokers, says: “We support companies that provide simple, accurate and efficient electronic trading solutions because technology is vital to all businesses.

“New systems are only as good as the people who use them. We are an industry of old dogs and need comprehensive training to understand new tricks – and save the trees.”

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