Following on from the product the CML developed for MCOB, it has created the online learning programme ahead of Financial Services Authority general insurance regulation being implemented in January 2005.
The course is modular and based around the structure of the FSA ICOB Rulebook. Training managers or individual users can select the modules most appropriate to each job role.
The course can be customised to give the feel of a company website and can incorporate company-specific text.
Though many lenders are currently preoccupied with being compliant with forthcoming mortgage regulation, the CML is also urging them to consider how they will train staff regarding mortgage-related insurance.
Kate Main, senior policy adviser for the CML, says: “Following the success in the take-up of the MCOB course, there was huge demand from lenders for a similar programme covering ICOB rules. The course is pick and mix and can be customised. It is a product lenders can rely on.”
The interactive content for the course was authored by senior policy staff at CML, with editorial input from Navigant Consulting, a specialist insurance consultancy.