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CII launches improved membership services

A number of these services are available through the CII website. Members are now able to view and amend their personal and contact details online. This is a simple way for members to keep their details up-to-date, as any changes made by the user will automatically update the CII customer database. 


Members can also renew their membership online and new members can join through the website and are able to pay for their subscription by direct debit at the start of their membership. 


A communication programme is underway through subscription notices to remind CII members that as the Institute is approved by the Inland Revenue, tax relief can be claimed on subscription payments for CII membership.  Annual renewal notices have recently been dispatched to around 50,000 members in the UK, along with confirmation that tax relief can be claimed, considerably reducing the real cost of membership.  For example, a higher rate taxpayer who is a Chartered Title holder will enjoy tax relief of £52 on their annual fee of £130. The net cost to them would then be just £78.


Martin Reid, membership marketing manager, says: “The CII now has a dedicated membership team to ensure that we continually improve our existing benefits and services, and the way in which these are communicated to members, so that they can take full advantage of what is available.  We also place a high emphasis on introducing services tailored to members‚ needs by acting on the feedback we&#39re given through membership surveys.” 



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