View more on these topics

Government to make council tax benefits easier to claim

The government is piloting a simpler system to claim housing and council tax benefits.

Evidence for the benefits is collected and verified alongside income support, jobseekers allowance and incapacity benefit in three districts across the country.

Currently, anyone applying for housing or council tax benefits has to present the required evidence to their local council. If they apply for jobseekers allowance, income support or incapacity benefit as well they have to take similar documents to a Jobcentre Plus office. This means people are often asked the same questions twice.

The pilots are taking place in Calderdale and Kirklees, Buckinghamshire and Gateshead and South Tyneside.

Malcolm Wicks, work and pensions minister, says: “This pilot supports the drive to provide a single seamless benefit service. Many people are wondering why they have to tell different parts of the government the same thing twice.

“We need to test better ways of providing a simpler system. The pilot is one of the approaches we are looking at to improve standards of housing benefits administration and supports our aims to provide incentives to move people from benefit into work and cut fraud.”


1st Software in partnership with Webline

1st Software, a supplier of integrated technology solutions for financial advisers and intermediaries, has teamed up with Webline to give added functionality to its Adviser Office software systems. Webline, the UK&#39s first provider of online comparative quotes to Origo standard, provides comparative quotations for level term, increasing term, mortgage protection, and family income benefit, with […]

TSB confirms sub-prime entry

Lloyds TSB is to take its first steps into non-standard mortgage lending next month after agreeing a pilot referral deal with Kensington Mortgage Company and Preferred Mortgages. Lloyds TSB is one of the few high street names with no presence in the non-standard mortgage market but the pilot, set to run from the end of […]

Great service? Beat this

From Marc TurnerRegarding Gary Booth&#39s letter in your January 13 issue concerning Northern Rock&#39s excellent turnaround time, I feel this may be the catalyst for a &#39standards of service&#39 competition. My compliments go to Abbey National for the following incredible example: appointment at the client&#39s house on November 6, 2002, subsequently submitted online later that […]

Consumer Panel calls for review of law on financial advertising

The Financial Services Consumer Panel has highlighted legal restrictions on the FSA which the panel says are harming more consumers than they help. Colin Brown, chairman of the panel, has written to FSA chairman Howard Davies, setting out the Panel&#39s concerns. As the law stands, once the FSA has received a complaint about an advertisement […]


News and expert analysis straight to your inbox

Sign up