The Institute of Financial Services has apologised for problems with CeMAP and its study materials.The IFS had attempted to remedy inaccuracies in the CeMAP papers by sending out updated versions but it has emerged that these too contain incorrect information. The main problems concern mistakes with the labelling of sections and pages, and misleading and confusing questions. In a recent letter to Mortgage Strategy, John Rattigan, director of compliance at Cartel, called for a debate on the matter and said the ifs should be providing a flawless professional service given its position of responsibility. In response, the IFS has acknowledged the problems and promised to rectify the situation. Tony Tudor, director of the IFS, says: “We apologise unequivocally for the inconvenience the type of errors Rattigan has highlighted may have caused those receiving recent additional study materials. “We are taking immediate steps to ensure we issue fresh versions which address the problem areas. “Customers who have received the inaccurate update material will be contacted individually and issued with a correct version at no additional cost.” Tudor says that while a wide range of measures are taken to ensure the accuracy of study aids, errors slip through from time to time. He also says IFS is not complacent about its position as a leading provider of mortgage advice education. Tudor says: “We operate a helpline for technical queries whether these relate to materials or the need to clarify points relevant to studies.” Rattigan welcomes the response. He says: “I am pleased the IFS has responded in the way that it has but will be keeping an eye on the situation.”
Shaun Godfrey, commercial director at Bankhall will leave the company in October to pursue other business interests, full details of which will be announced in due course.Peter Mann, chief executive at Bankhall, says: “Shaun has played a key role in the growth and development of the Group over the last nine years. “He has been […]
A report by MINT predicts the average house price will rise 100% in the next 20 years from £163,334 in 2005 to £335,674 in 2025. The report also reveals that the trend toward delayed first marriage and rising divorce rates, which has fuelled significant growth in single person households, will continue over the next two […]
Debt ridden Brits are relying on their property to help them cope financially with retirement, suggests a survey from Prudential. More than half those over-50 are in debt, compared to 68% of the population as a whole. Despite the problems being in debt can cause, just 12% of those over-50 are worried or really concerned […]
Just Wills, the country’s largest will writing and estate planning organisation, has launched a scheme that allows mortgage brokers to offer a will writing service to their clients. With brokers increasingly dealing with clients who are buying houses that are well above the 250,000 Inheritance Tax threshold, Just Wills says having a will is imperative […]
The Family and Childcare Trust’s annual survey has been widely reported in the media and the two headline figures were these: the average cost of a nursery place for a child under two has risen by 33 per cent since 2010; and the costs have risen by five per cent in a single year.
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