View more on these topics

GE appoints new head of originations

GE Home Lending, UK provider of specialist mortgages and secured loans, has appointed Paul Thomas as head of originations.

Previously head of mortgage processing for GE Home Lending, Thomas has been active in the mortgage industry for more than 25 years. He has great experience in a wide range of key areas including operations, credit, IT and compliance. During his career, he has held a number of senior roles with some of the top names in the mortgage industry. Thomas joined GE in November 2004 from Opus Financial. Prior to this he was chief operating officer at Mortgages PLC where he developed the infrastructure and securitisation programme. In addition he also set up the lending operation in Scotland and the north of England for Kensington Mortgage Company.

In his new role, Thomas will be responsible for 180 people in the originations team, and is looking to develop and expand the senior management team further in the coming months. His key objective is to keep the business driving forwards by listening and responding to broker feedback and concentrating on delivering consistently high levels of service. Thomas also aims to take the adopted ‘case-ownership’ model and, create additional IT processes to assist and benefit brokers.

Thomas says: “I am delighted to be taking on this new position, which in itself highlights GE’s dedication to its intermediary partners. It is crucial to be responsive to broker feedback and this is how we aim to remain ahead of our competitors. By the end of the year, I am looking to have developed a service charter, a service guarantee which will provide brokers with a clear definition of our service levels with some recourse if our high standards are not met.”

Andy Punch, chief operating officer, says: “Paul’s tremendous experience and knowledge will ensure we continue to deliver top class products and service to our introducer partners. I’m confident Paul with his team will exceed our expectations in driving our service proposition forward, and in doing so, will make a vital contribution to our business.”

Recommended

Take a mortgage, get an iMac free

Scarborough has built on the success of its recent plasma TV give-away with the launch of a mortgage which throws in a Apple iMac G5 computer as part of the deal. The country’s second oldest society is offering the computer package with its limited issue MortgagePlus five-year flexible fixed and five-year flexible base rate tracker […]

Report uncovers endemic mis-selling in the PPI sector

A major industry report on payment protection insurance by Advice UK reveals commission loaded, over-priced products and volume sales are combining to produce “endemic mis-selling” in the sector. Looking at the relentless drive for profits by the banks, the report accuses them of completely over- riding product suitability and affordability. One major problem is that […]

Didcock head of Skipton Intermediaries North

Jackie Didcock has been appointed Skipton’s new regional intermediary sales manager for the North of England.Jackie will now be responsible for the society’s 10 intermediarysales managers covering Aberdeen to Nottingham.Jackie has been with Skipton Building Society for eight years and has been an intermediary sales manager covering South Yorkshire and Lincolnshire since June 2002. Prior […]

Bank of Ireland Group trading update

Bank of Ireland has issued a trading update in advance of its close period for the half year ended September 30 2005. The bank says that it has continued to perform strongly in the half year to September 30 2004, and its interim results are expected to feature continuing strong growth in its Irish franchise […]

Health - thumbnail

Fit for Work: guidance for employers published

On Friday, the Department for Work and Pensions published its guidance for employers on using the new Fit for Work (FfW) service to help ill employees return to the workplace. It also includes more details on the tax exemption for medical interventions that commenced on 1 January 2015.

Newsletter

News and expert analysis straight to your inbox

Sign up