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FCA chief executive Martin Wheatley has launched a blistering attack on banks’ “outrageous” and “unacceptable” complaints handling as he revealed two more banks have been referred to enforcement over the way they deal with complaints.
Research firm The Finance & Technology Research Centre has launched a new claim statistics tool which aims to allow advisers to dispel consumers’ fears that protection insurers do not pay claims, therefore improving the chance of a sale. The online tool, which is free, features in-depth claims data for life cover, critical illness cover and […]
Protection gets sold when times are tough but gets forgotten when the good times roll but let’s not make that mistake this time round
Rising house prices and increased buyer demand has prompted significantly more sellers to come back to the market in August, according to the latest Royal Institution of Chartered Surveyors UK residential market survey.
Strong relationships don’t just happen by accident. They take time, commitment and effort. When we spoke to a number of advisers last year, it was no surprise to hear regular reviews were at the heart of their ability to forge deeper connections with their clients. It’s a chance to catch up. A dedicated checkpoint to […]
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