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Abbey off lender panel

Abbey National has been thrown off the lender panel of Northampton-based mortgage brokerage Homebank, which claims Abbey is cross-selling insurance to its clients.

Homebank managing director George Dodds says: “We have had a good relationship with Abbey National, but its continued cross-selling of buildings and contents and accident, sickness and unemployment policies to our clients, means that we are unable to continue supporting them.

“We ask all our lenders for a written no cross-selling agreement. In the face of quite blatant cross-selling, Abbey has again refused to sign an agreement. After everything that has happened, I have to conclude that Abbey&#39s commitment to the intermediary market is little more than a sham.”

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