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The One account brand to stand alone

Royal Bank of Scotland Intermediary Partners has confirmed that the One account is to be separated from the rest of its mortgage brands and given a dedicated sales force.

Last week, a former RBSIP BDM leaked plans about the firm’s restructure to Mortgage Strategy .

He says the RBS, NatWest and First Active brands will remain under the RBSIP umbrella and be served by a joint sales force, while the One account will become a standalone brand with its own sales team.

Chris Pearson, director of intermediary mortgages at RBS, says that al-though the One account will be given its own sales force, it will remain part of RBSIP.

He adds: “This change is the first step in laying the foundations of a ro-bust broker-facing business.”

The BDM also claims that as a result of the restructure, 18 national account managers from RBSIP’s sales team have been given the option of voluntary redundancy or redeployment, while six will be retained to form a new national corporate team headed by Graham Felstead.

He adds that BDM numbers will be maintained.

Pearson says: “There are sensitivities around any restructure of this na-ture which means there are some de- tails I am unable to share. But there are no changes to our frontline sales force in the field or on the phone.

“More focus will be placed on the One account by creating a specialist sales force to talk to brokers about the benefits it can deliver.”

He adds: “All our brands will continue to fall under RBSIP, with a corporate team led by Felstead.

“I believe that our geographic sales coverage will be re-energised by this restructure.”


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