Intermediaries have given Heritable Bank’s mortgage service levels the thumbs up.A recent survey of mortgage brokers who use Heritable Bank’s residential mortgage facilities found that 94% of respondents judged the bank’s service to be either good or excellent. By the same token, 96% considered the mortgage team’s knowledge to be good or excellent. Comments from respondents included praise for the bank’s flexible approach and its ability to follow decisions through. It also earned plaudits for intermediaries being able to discuss a case directly with the underwriter dealing with it. Mark Sismey-Durrant, chief executive at Heritable, says: “When we launched our mortgage operation in 2003 we set out to provide brokers with service second to none so they can offer an equally professional service to their clients. “We employ skilled underwriters who can find the best structure for a mortgage proposal, we have a fantastic and enthusiastic team and we limit our distribution so we can maintain service standards. “The findings of this survey vindicate our approach, with many of the respondents citing Heritable Bank as the lender offering them the best service.”
- Top trends
- Top trends
GMAC Commercial Mortgage Europe has appointed Steve Machin as vice president of the UK real estate finance team, based in Norfolk House, St. James Square. Machin, who joins GMAC-CM Europe from RBS Structured Property Finance, will report to Kevin Cooper, managing director, UK Real Estate Finance. His appointment closely follows the recruitment by GMAC-CM Europe […]
Mortgages for Business is offering a 4.69% five-year fixed rate buy-to-let mortgage. This features a 4.69% rate that reverts to base plus 1.75%. Early repayment charges apply if the mortgage is partly or fully repaid in the first five years.
Infinity Mortgages has made significant improvements to its lending criteria, with higher income multiples. Infinity says the changes will help not only first-time buyers but all home buyers and remortgagers. The changes should also benefit intermediaries, who dont need to download complex software or use debt to income calculations. Infinity Mortgages customers can now benefit […]
The ‘me too but cheaper’ attitude of certain lenders in the UK sub-prime sector worryingly mirrors trends that nearly killed off the market in the US 10 years ago, says Jon Haynes
Despite the surprises the market always springs on investors, for the Loomis Sayles US Equity Leaders Fund, macro events are not a factor in its own decision making.
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