Five days notice for Coventry’s latest product change

Coventry and Godiva have given brokers a total five working days notice for its latest product refresh.

The firm already pledges to give brokers two working days prior to any product withdrawal, but it’s aiming to go one step better.

It’s giving tweo days working days notice of product withdrawal and accept pipeline business for three days until close of business on Tuesday April 1 – giving a total five working days to notice before products become unavailable.

Julie Jones, head of broker sales at Coventry, says: “We understand entirely that brokers need a reasonable and sensible timescale for withdrawal of products and that’s why we have shown an ongoing commitment to this by having this pledge.

“I think this clearly demonstrates the Coventry’s fairness and commitment to our intermediary supporters, while also keeping sight of the commercial realities that necessitate product rotations in the current climate.”