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NAEA licence to improve estate agent standards

A licence for estate agents has been introduced in a bid to raise standards in the industry.

The licence was launched last week at the House of Commons by the National Association of Estate Agents. A licensed estate agency branch will mean that at least one agent in that branch is qualified in residential property sales, through a formal qualification or through length of service in the industry.

But there is no legal requirement for agents to obtain the licence.

Peter Bolton King, chief executive of the NAEA, says: “We would like all sellers and buyers to ask prospective agents whether they have a licence. If they don’t, they should question whether that’s the best agency for them.”


Underwriters must stay away from sales to avoid influence

Research from Charterhouse Research last week claimed 72% of brokers thought that lenders did not have a good understanding of their needs and issues. Brokers also argued that they would like lenders to demonstrate a better understanding around access to key decision makers, flexibility of products, underwriting and dual pricing. Of course brokers want more […]

Simon Fletcher

Auto-enrolment: pay attention or pay the price

By Simon Fletcher

As a chief executive officer of a business in the financial services sector, I have been dealing with the introduction of auto-enrolment for our clients for some time, but I can also speak from an employer’s point of view, having to go through the process ourselves.


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