CRM systems can provide debt alerts

SOPHIE HALL, DISTRIBUTION DIRECTOR, INTELLIFLO
SOPHIE HALL, DISTRIBUTION DIRECTOR, INTELLIFLO

Monday January 31 say the experts was the happiest day of 2011. How are your clients feeling right now?

Reading the output from the World Economic Forum in Davos certainly cheered up my Monday.

Bob Diamond, chief executive of Barclays, said the message from 40 plus banks that met with finance ministers was one of heartfelt thanks for the help given.

We know governments had to act, but what do your clients say about the challenge some banks are being faced with as large bonuses and shares return in some cases to obscenely high amounts?

The City and Wall Street urged us to stop banker bashing and move on. Well I have one last joke before a law is introduced against bankism.
A young banker decides to get his first tailor-made suit. He’s surprised to find the suit has no pockets. He asks the tailor why. The tailor replies: “You’re a banker, whoever heard of a banker with his hands in his own pockets?”

Mixed with this humour is a touch of irony that while for some profits and bonuses are up, more people are now suffering the impact of the VAT rise, fuel price increases and come mid-year, the move into the higher rate tax bracket.

Your client relationship management system should help identify clients in immediate need of advice – those whose earnings will incur 40% tax and need to perhaps stablise mortgage and other debt outgoings.

Use the CRM system to do the ’preparation’ work, while you help clients who need your expertise to give them some financial certainty.