Manchester-based Destiny Business Services has launched Endowment Fighters, a business that aims to re-shape the claims management and endowment market.
Combating the widely publicised endowment mortgage mis-selling of the 1980s and 1990s, Endowment Fighters serves to fight the corner of the consumer.
Mark Smith, chief executive of Destiny Business Services, believes Endowment Fighters is different from the competition in a number of ways.
He says: We deal with things on a face-to-face basis, so clients are not just a number in a call-centre.
At the beginning of every claim, an experienced agent will visit clients personally, helping them to complete the forms and collate the necessary paperwork. Our team is backed by an established, regulated law firm and has already delivered over 14m in compensation claims for our clients.
It is vital that a claim is made right first time, as there is no second chance in this market. We aim to make this a clear, simple, hassle-free process for our customers because this is what they want. They need to be assured that someone will manage their case for them in a way they understand.
Destiny Business Services is part of the Destiny group, which was established this year.