Heritable switches processing to Newcastle

Heritable Bank has switched the processing of its current and new savings books to Newcastle in a strategic overhaul.

Heritable, part of the Landsbanki Group, will be moving some members of staff to the building society’s new site in Cobalt Business Park, North Tyneside, this month.

The move will allow Heritable to use Newcastle’s automated processes, infrastructure and workflow.

Simon Healy, head of savings at Heritable Bank, says: “Outsourcing our savings management to Newcastle will ensure our customers continue to receive the highest service dealing only with experienced specialists.”

Colin Greaves, operations director at Newcastle, says: “Heritable Bank is a proactive company, changing and adapting to suit market trends. As a trusted provider of business-to-business provisions we are competent in offering bespoke services tailored to the individual needs of a business.”