Jonathan McGarty, Tom Gill and Darren Kirkham have been recruited as introducer managers to provide advice and support for all brokers wanting to discuss any aspect of debt advice prior to submission and right up to completion.
Sarah Davenport and Lee Brocklehurst have joined as debt consultants and deal directly with clients to build a full picture of their financial status and then offer alternative courses of action. Susan Manley comes into assist in the credit control department and Matthew Duff has been appointed as debt management supervisor.
Andy Moody, managing director of TCF Debt Solutions, says: “Since our business has grown so much this year, I am pleased to welcome our new members of staff to assist the company in this exciting period of growth.
“One of the keys to our success to date has been in the excellence of the interface we have created between intermediaries and ourselves. Our culture is founded on working with brokers and we have built up an impressive understanding of the needs of advisers and their clients.
“All our new staff members are highly experienced in working with intermediaries and making sure that they have the service that not only helps them understand the issues and potential remedies, but also gives their clients the comfort they need to make informed decisions about the best course of action to cure their debt problems. We take great pride in the sympathetic way in which we engage with customers at what is an incredibly emotional time.”