I experienced a similar situation some years ago when I completed a project for a company.
I submitted my invoice and one of the directors refused to pay it saying I had already been paid. I asked for documentary evidence in support of this statement but none was forthcoming.
I then issued a County Court summons for the amount of the debt plus court costs, postage, telephone calls, my time at a reasonable hourly rate, petrol costs at the standard official mileage allowance and interest.
I had my summons issued but after 10 days there was no reply so the court proved the debt. I received a cheque in settlement soon after.
Had payment not been received, I was prepared to use the court service and send bailiffs round to seize goods to the value of what I was owed.
Brokers should know the packages available from courts are as helpful as the staff, setting out in simple terms the actions required.
The above-mentioned facility was recently used on a travel company and payment was recovered in full, including interest. A company car in the forecourt being clamped must concentrate the mind nicely.
As a last resort, if the money owed is from a limited company and more than the statutory minimum – which is about £750 – you can ask for a statutory winding-up order against the firm.
The facility to collect money owed exists so use it. There’s no excuse for not paying debts.