View more on these topics

If you don’t like firms using 0870 numbers, don’t call them

From John Lukanik

With reference to firms using 0870 numbers, there is a simple remedy – don’t call them. Lenders, packagers and mortgage clubs will soon realise they can’t bully you into parting with your hard earned money.

Our company business criterion is this – we only email and do not call 0870 numbers. If we don’t get a response we email again until someone realises that to get our business they have to call us back.

We make a point of asking all callers if their company supports 0870 numbers. If they do we decline their offer of a meeting. This frees up valuable time.

The message is getting through. My phone bill has been cut drastically and I am not stressed as a result of hanging on to voice-activated messages that sometimes just cut off.

If you do need to use 0870 numbers, tariffs vary among providers, but the best thing is not use these numbers at all. Be smart and save your money.


BM Solutions launch sub-prime range

BM Solutions today launched a sub-prime generic range.Offering 45 revitalised deals, the range empowers brokers to satisfy sub-prime cases.Products in the sub-prime range include near prime 5.69% two year fixed at 90% LTV, and near prime 5.89% three year tracker at 90% LTV with free valuation and 500 cash back. Products in the Sub-Prime Self-Cert […]

Small brokers should get this system to boost their admin

From Lee Martin I would like to share a secret with the small brokers out there who struggle to keep up with admin. I use a case management system which not only allows me to monitor the source of my business and helps with the decisions about where I spend money, but also allows me […]

Revell appointed head of regulatory services

Ross Revell has joined Virtual Net as the new head of regulatory services. Revell, who previously worked with Saga, will be responsible for ensuring all regulatory requirements of the FSA are complied with, and that members of the Virtual Net group receive an excellent service standard.Revel will also have overall responsibility for the client and […]

Ashdown Lyons moves office

Ashdown Lyons is moving offices on September 19. As of today, its head office address will be: St Thomas House, 41 Alexanda Road, Wimbledon, London SW19 7JZ.


News and expert analysis straight to your inbox

Sign up