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Barclays shuts its booking system, citing an IT glitch

Barclays has blamed a technical issue for closing its online case booking system for intermediaries over the weekend.

The system, which has been struggling to cope with demand in recent weeks, closed at 5pm on Friday and is expected to reopen at 8am today.

A spokeswoman for Barclays says: “This means brokers were unable to book cases over the weekend but they were still able to package and submit any cases they had booked with us over the past five days. We apologise for any inconvenience caused.”

Earlier this month, Barclays reduced its funding tranches for broker products to control demand and last week increased rates on selected fixed rate mortgages by as much as 0.31%.

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Comments
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  • sandra smith 19th March 2012 at 9:23 pm

    Typical – our Mortgage advisor blamed this on why he couldn’t check on our application, why I don’t know – we run a small salon and our online booking system has never been down why can’t a bank do the same (we use http://www.smartbookings.co.uk)