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Fresh faces join the sales team, a red face for an underwriter with an IT problem, Neil Loader attends yet more roadshows and I discover I have a personal shopper, says Bill Dudgeon

Three fresh faces join the sales team today – Audrey Piechura from The Mortgage Business, Jane Hanlon from Kensington Mortgages and Paul Brookbank from BDS. They are experienced in the industry and are in Chester today so it’s a lively office. A serious IT problem arises for one of our underwriters who after many phone calls and an in-depth investigation finds the problem is due to the fact her mouse isn’t plugged in. All talk is of England’s opening World Cup game on Saturday.

Mark returns from the sun refreshed and raring to go. In fact he has come in early to meet the new starters and take them to Chester races. Preparations are underway for the Mortgage Strategy Summit in Jerez. Gini in sales support arrives back after lunch with my kit for the presentation – two T-shirts and a pair of chinos. I knew the support team was great but am surprised to find I have a personal shopper. Neil Loader is in Old Trafford for the Mortgage Brain roadshow which is a success despite his trepidation at being a Liverpool fan at Manchester United’s ground.

It’s official – we have Mel Gibson working here, or so we are told by one of the technical team. Strangely, many of us can’t see the resemblance between Mel Gibson and Rod Davies who is unimpressed by the comparison. Still it gives me the idea for a look-a-likes Christmas party. Neil is on his travels again, this time up to Newcastle for the next Mortgage Brain roadshow along with Audrey Piechura.

We meet an automated valuation model provider to look into the possibilities for us. Dare I say it – Neil is at another Mortgage Brain roadshow, this time in Sheffield. I have assured him there is no bonus for mileage covered. Everyone is asking me about an early finish – I wonder why.

After lengthy talks analysing the England game last night we meet up with John Mawdsley from The Mortgage Partnership. We start to look at some of our recent PR activity and make plans for the next few months.


B&B returns to market with FTB deal

Bradford & Bingley returned to the lending market last week with a first-time buyer product that it plans to offer to brokers through Mortgage Express later in the year. The Professional First-Time Buyer mortgage is B&B’s first in five years and is aimed at young professionals who are looking to buy their first home but […]

Hometrack plans for Basle II

Hometrack says updated technology and new management are key to its plans for helping lenders meet the credit risk management requirements of Basle II. The credit directive dictates that lenders must monitor and conduct regular reviews of property valuations, particularly if market conditions are changing rapidly. This will include data central to risk profiling on […]

Practitioner panel begins second stage of FSA survey

The Financial Services Practitioner Panel has launched the second stage of its FSA performance survey.The survey, which is carried out every two years, is aimed at gathering industry views on the FSA and establishing a track record of the regulator’s effectiveness and operations.The first stage involved a series of interviews with senior staff from a […]

Cheap MPPI deal launched

BritishInsurance. com, in conjunction with Assurant Solutions, has launched a direct to consumer age-banded MPPI product it claims provides the cheapest 12-month cover in the market.

Can you put a hat on?

By Sarah Scott, marketing consultant You might think the question in the title is a strange one. Perhaps even more so when you learn that it’s one of several asked as part of an assessment for Employment Support Allowance eligibility in the opening scenes of the 2016 film, ‘I, Daniel Blake’. Daniel is a carpenter […]


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