Alliance & Leicester has streamlined its online application system to simplify and speed up the mortgage application process for mortgage intermediaries.
From April 20, A&L says its paper-based application, used in conjunction with online submissions, will be replaced by a more simple customer declaration document which needs to be returned prior to completion.
Merhdad Yousefi, head of intermediary mortgages at A&L, says: “This latest development takes away the need for a paper application, saving intermediaries valuable time and making the application process as simple and straightforward as possible. Our ongoing commitment and investment in the intermediary market means that we're constantly seeking feedback from our intermediaries and looking at ways to improve the service we offer them.
“Our online system continues to go from strength-to-strength and we're currently receiving almost 90% of applications online.”